Cancellation and Refund

At NexaCraft, your satisfaction is our priority. While we primarily deal in digital products and services, we understand that circumstances may vary. Here’s a guide on returns and exchanges:

Return/Exchange Period: Our support extends up to 7 days from the date of purchase, ensuring you have ample time to explore and experience our digital offerings.

Initiating the Process: To initiate a return or exchange, simply reach out to our dedicated support team at support@nexacraft.tech or contact@nexacraft.tech. They will guide you through the process and address any queries you may have.

Refund Processing Time: Once a refund or exchange request is initiated, our team strives to process it within 15 days. We appreciate your patience as we ensure a smooth resolution.

Please note that these policies are subject to change, and we recommend checking our terms and conditions for the latest information. We’re here to assist you throughout your journey with NexaCraft.